Returns & Exchanges Policy
At Pilla Sport, we are committed to your absolute satisfaction with our high-performance eyewear. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Place the items in their original packaging, including all lens cases, cleaning cloths, and certificates of authenticity to ensure a valid return.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned equipment, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing